Hours, Policies & Procedures

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Our In Person Office Hours Are As Follows BY APPOINTMENT ONLY

• Monday: 8:00 am to 11:00 am and 1:00 pm to 6:15 pm
• Tuesday: 8:00 am to 3:30 pm
• Wednesday: 8:30 am to 1:00 pm Medical Thermal Imaging Clinics 
• Thursday: 8:00 am to 3:30 pm
• Friday: 8:00 am to 2:00 pm 
• Saturday 9:00 am to 12:00 pm Every 6 Saturdays Massage with Allison & Medical Thermal Imaging Appointments Only. 

At this time, we are unable to accommodate walk in appointments.   Well Life Institute & Wellness Center is trusted  holistic health & wellness center offering healing services,  natural health and wellness visits, testing and coaching. Our policies and procedures are as follows:

• Appointments for Linda may only be requested by phone or texting at this time. as she see's clients for a variety of services in relaxation and natural health, she needs to be able to accommodate each client with the best service and time .
• Appointments for Allison Webb, LMBT may be requested online or by phone or text to 252-363-7721. (Texting Allison at her previous number will only make you do another step, as she will direct you to go online or call or text.)
• We require a 24 hour cancellation notice or you will be charged 1/2 of service.  However, if you are sick or running a fever, had a virus within the previous 4 days, we will need to reschedule you. 
• Appointments made online or by phone will require a debit/credit card covering 50% of the appointment should you no show or cancel in the 24 hour period of service. If you cancel before the 24 hour period with a credit card on file, it will be credited to your account.
•  Appointment services can not be changed without prior consent.  If you want to make changes to your service, you must contact the office the day before by phone or text.  We reserve the right to refuse the change if it interrupts service times or providers scheduling.

• We accept credit/debit/ apple pay/fsa/hsa/cash or check.  
• If you pay cash or check you will receive a  $5.00 discount on most services.
•  WE DO NOT BILL OR HOLD CHECKS. FINAL PAYMENT DUE AT TIME OF SERVICE.

• There is an additional fee of $35.00 for emergency after hours appointments.
• After hours appointments are a very rare situation, as we are enjoying our family time.
• There is an exception for after hours previously scheduled wellness zoom or phone appointments.